TERMS AND CONDITIONS
Welcome to Aegean Ventures.
1) RELIANCE ON
INFORMATION POSTED & DISCLAIMER
The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such. We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by Greek law, we exclude all liability for loss or damages direct or indirect arising from the use of this site.
2) INFORMATION ABOUT US
www.aegean-ventures.com is a website owned by Dionysia Faroupou. We are a COMPANY registered in Greece. Our registered office is at the Old Port of Mykonos Town, Mykonos 84600, Greece. Our VAT number is . You may contact us either by phone at +30 690 626 3016 & +30 697 911 5608 (Greek only) or through email at firstname.lastname@example.org.
3) ACCESSING OUR
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
5) OUR SITE
We aim to update our site regularly and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
6) OUR LIABILITY
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:
· All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
· loss of income or revenue;
· loss of business;
· loss of profits or contracts;
· loss of anticipated savings;
· loss of data;
· loss of goodwill;
· wasted management or office time;
· and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
ABOUT YOU AND YOUR VISITS TO OUR SITE
HACKING AND OTHER OFFENCES
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offense under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
9) LINKS FROM
11) BOOKINGS & TRANSACTIONS
Methods of Payment
Payments to Aegean Ventures are accepted in EURO by cash, wire transfer, Paypal and debit or credit card (American Express, Discover, MasterCard, or Visa). Credit card transactions may be made in person, online, or by phone with Aegean Venture’s Office.
Terms of Payment
(Daily Private Charter)
Payment of the Charter will be made according to the agreement between Aegean Ventures and the charterer: Down payment prior to the embarkation date is required to book any of our boats, and the remaining amount is due prior to the embarkation on the vessel, on set charter date.
Taking the Boat into Possession (Daily Charters)
1. Full payment of charter prior to embarkation on set charter date (as mentioned above).
2. Submission of a passenger list with full names of all participants, valid passport numbers and the name of accommodation (one day prior to set departure date).
Terms of Payment
(Daily Shared Cruises)
Payment for our Shared Cruise programs will be made according to the cruises’ description on our website. Full pre-payment prior to the embarkation date is required to secure and book a seat in one of our shared cruises. Furthermore, you will need to provide us with the full names of all participants, valid passport numbers and the name of your accommodation (one day prior to set departure date).
All payments made using the card are processed through the electronic payment platform of “Alpha e-Commerce” of Alpha Bank and use TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.
All of our boats are covered for hull insurance, depending on the value of the boat. Additionally Third Party insurance is taken out for all boats.
Policy (Daily Private charter for all boats)
Cancellation fees may vary and are calculated depending on the period of time between the date of cancellation and departure date.
1. Cancellation fee of 25% of the total charter fee, for bookings canceled within a period of 30-21 days prior to boat embarkation.
2. Cancellation fee of 50% of the total charter fee, for bookings canceled within a period of 20-11 days prior to boat embarkation.
3. Cancellation fee of 100% of the total fee, for bookings canceled in a period less than 10 days prior to boat embarkation. In case that the boat under cancellation is re-chartered to another Charterer for the same period and under the same conditions only the dossier expenses (150 Euro) will be charged.
If you need to withdraw from the contract for unavoidable reasons, you may suggest a suitable replacement, who can take over the contract; for the same period, under the same conditions. If this is not possible, we will try to charter the boat to someone else. If this is successful, then you will be entitled to a refund as above.
In the event that the charterer should elect to determinate the charter and deliver the boat prior to the date designated in this agreement, the Owner (or the representative company) shall not be liable to the return of any proportional part of hire money.
Policy (Daily Shared Cruises)
Cancellation fees may vary and are calculated depending on the period of time between the date of cancellation and departure date.
1. No cancellation fee, for bookings canceled within a period of 30-02 days prior to embarkation date.
2. Cancellation fee of 100% of the total fee, for bookings canceled within 48hrs prior to embarkation date.
3. Full Cancellation fees are also applied for cancellations made on the same date or for no-show.
If we receive a charge-back or payment dispute (i.e. PayPal Dispute) from a credit card company or bank, your service and/or contract will be suspended without notice. A 50€ charge-back fee (issued to recover fees passed on to us by the credit company), plus any outstanding balances accrued as a result of the charge-back(s) must be paid in full. Instead of issuing a charge-back, please contact us to address any billing issues. Requesting a chargeback or opening a PayPal dispute for a valid charge from us is fraud, and is never an appropriate or even a legal mean of obtaining a refund. Please read carefully and make sure you fully understand our Cancellation/Refund policy prior to making a payment.
You must accept responsibility for the proper conduct of yourself and any members of your party. Aegean Ventures cannot be held responsible for underage consumption of alcohol. We reserve the right in our absolute discretion to terminate without further notice the holiday arrangements of any client who refuses to comply with the reasonable instructions or orders of the company staff, agent or other responsible person whose behavior in their opinion is likely to cause distress, damage, danger or annoyance to other customers, staff, any third party or to property.
Customs and Diving Laws
Not to allow any person on board to commit any act contrary to the customs laws of Greece or of any country or contrary to the laws permitting to fishing or underwater fishing nor to seek and/or take possession of objects of archeological nature or value and that in case any such act is committed this Agreement shall thereupon terminate, but without prejudice to any right of the owner or the company who represents him, that the Charterer shall carry alone any resulting responsibilities and he shall answer alone to the appropriate authorities.
An essential part of the success of our brochures and websites is using photography that gives clients a true idea of the product, rather than using models. Photographers are occasionally in our cruising areas. If you have any strong objections to close up photography of yourself and your party, please indicate your feelings to the photographer at the time.
Circumstances amounting to “force majeure” include any event which we or the supplier of the service(s) in question could not even with all due care, foresee or forestall such as (by way of example and not by way of limitation) war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions, and all similar events.
AND APPLICABLE LAW
If you have any concerns about material which appears on our site, please contact us.
PERSONAL DATA PROTECTION POLICY
We take every precaution to protect your personal data when you are online and offline. All debit/credit card payments are processed through the electronic payment platform of our bank protocol encryption. Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key. All users’ personal information is limited for use in our offices and only our employees/officials who serve our clients have access to personal data. Furthermore, all employees are continuously informed in case of changes in security and data protection practices. Finally, the servers that store personally identifiable information are in a locked and secure environment.
2. General Information
Aegean Ventures tries to offer you an experience that meets the needs of our online visitors, by using with responsibility the information you provide. Our company is committed to respect your privacy and comply with applicable laws on data protection & privacy.
3.1 Data we collect
When you submit your data in order to make an inquiry for Tour or Transfer reservation, we collect and maintain your data exclusively for the purposes mentioned below. In this context, we collect data you submit, such as the full name, email, phone number and tour/transfer details and requests.
Guests of third party websites are asked to give personal data in order to complete their online reservations. The data they are asked to give are upon the administrator – controller of the system.
3.2 Data given automatically
There are many instances that we get data automatically. Such data are: IP address, type of device, location, date and time of accessing our system, pages that are visited and clicked, from which website someone came to our system, browser that is used, software that is used in the device or computer.
3.3 Data given from other sources
Our booking engines are integrated with other websites (online wholesalers, Online Travel Agents, e.tc) who are giving data about completed reservations. The data are used from controllers (administrators) for managing purposes.
3.4 Data we share with others
We share the above personal data with third party systems for basic purposes of completing an online reservation. For example, we use a third party mail provider for security reasons (to avoid emails going to spam). Our systems are cloud and we use hosting services of Amazon.com (https://aws.amazon.com/security/). In addition in some instances we share data with third party systems for managing or accounting purposes of the controller (administrator). Also we share data with banks and online payment gateways for successful secure transactions.
3.5 Why we process your data?
3.5.2 Improvement of
We maintain your data and the history of usage of our services in order to produce statistics that allow us to better assess the visits and navigation of users through our website in order to improve its content and structure.
3.5.3 Marketing material.
If you provide your consent, we use your contact details to contact you, in order to inform you about our services.
3.5.4 Recipients of your data.
Access to your data may only be provided to our duly authorized employees or business partners who act on our behalf for the above purposes of processing, by offering us IT services for the registration and storage of your data and/or customer care services and/or for the dispatch of marketing messages or the performance of market research.
3.5.5 Duration of processing.
We will retain your data for 5 years from the last incident of the use of our services. Consequently, your data will be deleted, unless you renew your consent for their processing. You can request that we stop communicating marketing material to you and/or that we delete you data at any time.
4. 4. Your rights
Our company ensures your rights with respect to the processing of personal data and ensures that you may exercise them. You have the right:
The Cookie is a piece of data stored by the PC user and commits information about them. Cookies are used by all sections of Aegean Ventures for technical reasons and aim to ensure the best browsing experience of Aegean Ventures users. We communicate with users / visitors about their reservations or requests via e-mail or phone, depending how urgent the matter is.
A cookie is a file
containing an identifier (a string of letters and numbers) that is sent by a
web server to a web browser and is stored by the browser. The identifier is
then sent back to the server each time the browser requests a page from the
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
More information here http://www.aboutcookies.org/
Like most websites, we use log files. These include IP addresses, browser type, the internet service provider, etc. We analyze this information to continually improve the services we offer in Aegean Ventures. It is very important to understand that this information is collected anonymously.